Desked
Now serving 200+ teams across ASEAN

AI sales for
conversations

The best way to close deals on WhatsApp, Instagram & Messenger. Your voice, your knowledge, a human always one click away.

TRUSTED BY 200+ TEAMS ACROSS ASEAN
Acme CosmeticsMaxis AutoBumi RealtySari SpaVOA HotelsKebaya CoPadi LoansTropika TravelKL DentalNasi Kandar ExpressMei SkinSuria MotorsAcme CosmeticsMaxis AutoBumi RealtySari SpaVOA HotelsKebaya CoPadi LoansTropika TravelKL DentalNasi Kandar ExpressMei SkinSuria MotorsAcme CosmeticsMaxis AutoBumi RealtySari SpaVOA HotelsKebaya CoPadi LoansTropika TravelKL DentalNasi Kandar ExpressMei SkinSuria Motors
ONBOARDING

Live in your inbox by the end of the week.

No code. No IT team. No setup forms in three different dashboards. Our team plugs Aria into your WhatsApp, Instagram and Messenger, and you start replying to customers from one place.

WhatsApp Instagram Messenger
Onboarding · ~3 days, white-glove
  1. 01
    Connect your channels
    Hand us your WhatsApp Business number, Instagram, and Messenger Page. We do the Meta setup for you — no IT required.
  2. 02
    Train Aria on your business
    Drop in your products, FAQs, pricing, and house rules. Aria reads it once and remembers everything.
  3. 03
    Pick a voice that sounds like you
    Friendly Manglish, polished English, BM, Mandarin — and the words you'd never let your team use.
  4. 04
    You're live. Sleep at night.
    Aria handles the first message at 11pm. Your team takes over with one click whenever they want.
ALWAYS ON

Every customer, answered in seconds.

While your team sleeps, Aria is closing leads, booking appointments, and tagging the conversations that actually need a human in the morning.

repliedSara · 11:42pm
bookedAiman · 12:08am
handed to teamMei Ling · 1:14am
quote sentDaniel · 2:30am
repliedPriya · 6:55am
follow-upHafiz · 7:21am
order placedRachel · 8:02am
ONE INBOX

One inbox. Every channel. Every teammate.

WhatsApp, Instagram and Messenger in a single shared workspace. Aria and your team work in the same thread — no spreadsheets, no copy-pasting, no conversations falling through the cracks.

app.desked.ai · Inbox
SD
Sara binti Daud
WhatsApp · Acme Cosmetics · last seen now
Eh bro, retinol serum still got stock?11:42p
AriaYah we got 3 variants — Pure 0.3% (RM 99), + Niacinamide (RM 129), + Peptide (RM 179). Which sounds good? 😊11:42p
Too expensive lah11:43p
AriaHaha I get it. First-time code FIRSTIME10 → 10% off the Pure. Want me to lock it in for you? 🎁11:43p
Aria is replying…AI mode
YOUR AI, YOUR VOICE

Sounds like your best salesperson. On their best day.

Meet Aria — your AI assistant, dressed in your brand. Pick a name, a tone, the languages she speaks, and the words you'd never let anyone say to a customer. She handles the rest, switching between English, Bahasa Malaysia, Manglish, Mandarin and Cantonese the way your customers actually message.

Tone friendly & local Languages matches your customer Emoji occasional
A
Aria · Acme Cosmetics
WhatsApp · replying in Manglish
Live
Eh bro, retinol serum still got stock?
Yah we got 3 variants:
• Pure 0.3% — RM 99
• + Niacinamide — RM 129
• + Peptide — RM 179
Which one sounds good? First time using retinol? 😊
Too expensive lah
Haha I get it. First-time code: FIRSTIME10 → 10% off 🎁
HUMAN HANDOFF

A real person, one click away.

Customer needs a human? Click "Take over" and Aria steps aside, with a quick summary of what she's already promised. Done with the conversation? Hand it back, and Aria picks up like nothing happened. Your customer just feels well-cared-for.

Take over Suggested replies Hand back Auto-escalate
RESULTS

The numbers our customers wake up to.

Every reply is checked for accuracy and brand voice — so you can trust the bot, and your dashboard shows you exactly why.

86%
Resolved by Aria
Across 200+ businesses
4.2s
First reply
Day or night
2.4%
Off-script answers
Flagged before they're seen
2,140
Daily messages
2 humans · 0 burnout
PEACE OF MIND

The boring stuff, handled.

All the hard parts of trusting an AI with your customers — already solved, already running quietly in the background.

Stays on script

Aria only answers from your knowledge base. Anything she's not sure about goes to a human, never made up.

Sounds like you

We learn your tone from your real chats. Aria doesn't sound like a generic chatbot — she sounds like your team.

Customer privacy

IC numbers, phone numbers and card details are hidden from logs. PDPA-friendly out of the box.

Predictable pricing

You set a monthly limit. Aria slows down before you hit it, and pauses gracefully if you do. No surprise bills.

Knows when to call you

Angry customer, repeat questions, "speak to human" — Aria spots the moment and pings your team right away.

Your data stays yours

Each business is fully separated. Nobody else sees your customers, your products, or your conversations.

Promise tracking

Aria said "I'll send you a quote tomorrow"? It's logged on the customer's timeline so you don't drop the ball.

Built for ASEAN

Servers and storage live in Asia-Pacific. Fast for your customers, compliant for you.

Always reviewed

Every reply is double-checked behind the scenes. Anything off gets flagged so quality only goes up.

EVERYTHING YOU NEED

The whole toolkit, in one place.

The platform you'd build if you had a 20-person team and a year — ready for you on day one.

Knowledge base

Drop in your products, FAQs and policies. Aria reads them once and answers like she's worked there for years.

Product catalog

Names, prices, photos and stock. Aria recommends the right product and quotes the right price, every time.

Predictable pricing

A monthly conversation limit you control. We slow down before you hit it — never a surprise bill.

Quality reviews

Every reply is checked behind the scenes. Anything off-brand or off-topic gets flagged in your dashboard.

Smart escalation

Angry customer, repeat questions, "speak to a human" — Aria notices and brings your team in instantly.

Built-in privacy

Each business is fully isolated. Customer data is encrypted and stays in Asia-Pacific.

Full conversation history

Every chat, every handoff, every promise — searchable, exportable, audit-ready.

ASEAN-first

Manglish, Bahasa Malaysia, Mandarin, Cantonese — Aria speaks your customers' language.

Team workspace

Invite your team, assign conversations, leave private notes — everyone on the same page.

CUSTOMERS

Beyond expectations.

"We were drowning in DMs. Aria handles the first message and we close — at midnight, on weekends, doesn't matter."

S
Sarah Lim
Founder · Sari Beauty Co

"It just sounds like one of our agents. Customers don't even realise they're chatting with AI until we tell them."

A
Aiman Rahman
Head of Sales · Bumi Realty

"Two of us used to clear 500 messages a day. Now we clear 2,000 — and we still go home at six."

W
Wei Lun Tan
Ops Lead · Maxis Auto

"The handoff is the magic part. Aria briefs us on what was promised, we step in, step out, no awkward seams."

J
Joon Park
Head of Support · VOA Hotels

"Manglish out of the box. Our customers actually feel heard for the first time in years."

P
Pn. Siti Rosli
Owner · Kebaya Co

"86% of our chats are now resolved without a human. Our team finally has time to think instead of typing."

D
Daniel Tan
Director · Tropika Travel

"We were drowning in DMs. Aria handles the first message and we close — at midnight, on weekends, doesn't matter."

S
Sarah Lim
Founder · Sari Beauty Co

"It just sounds like one of our agents. Customers don't even realise they're chatting with AI until we tell them."

A
Aiman Rahman
Head of Sales · Bumi Realty

"Two of us used to clear 500 messages a day. Now we clear 2,000 — and we still go home at six."

W
Wei Lun Tan
Ops Lead · Maxis Auto

"The handoff is the magic part. Aria briefs us on what was promised, we step in, step out, no awkward seams."

J
Joon Park
Head of Support · VOA Hotels

"Manglish out of the box. Our customers actually feel heard for the first time in years."

P
Pn. Siti Rosli
Owner · Kebaya Co

"86% of our chats are now resolved without a human. Our team finally has time to think instead of typing."

D
Daniel Tan
Director · Tropika Travel

Conversations reimagined.
Available today.